Frequently Asked Questions
Where do you sell your work? I sell my work in galleries, museum shops, and at juried fine craft shows across the country. please visit the events link and see when I will be in your area. I would love to meet you!
Can I purchase directly from this site? My work is all one of a kind, and therefore, it is hard to keep a n online store accurately updated. There are many items listed in the 'shop' section, and I will do my best to keep this site accurately updated with items that are in stock, but due to the nature of my business, this is a very difficult task, and things that are listed may in fact be out of stock. Conversely, I have many more items that are not listed...so if you are interested in anything, please feel free to contact me!You can also get a behind the scenes look as well as see my newest pieces as they are created by following me on Instagram.
How quickly will my piece be shipped? If in stock, jewelry will be shipped immediately after payment confirmation via USPS First Class mail with delivery confirmation. If not in stock, it may take up to 3 weeks for delivery. Once I receive an order, I will contact you with my current time frame. If you have any questions or prefer another shipping method, please contact me.
What are your materials? My work is made from a combination of l glass, sterling silver, 18k gold, and gemstones. All the gemstones are genuine and I try not to use any that have been dyed or irradiated. They are NOT crystals or rhinestones.
Help! I broke my piece! Can you fix it? I stand behind my work 100%, however damage to glass may not be fixable. My materials are fragile, and must be handled with care.
Can I return a purchase if I change my mind? Although no full refunds are offered, exchanges are gladly accepted within two weeks, so buy a gift with confidence! Any custom orders/commissions are non-refundable & non-returnable.
How do I care for my piece? Always remove your jewelry before swimming, sports, or when using harsh chemicals, applying beauty products, or entering extreme temperatures. Store sterling silver jewelry in an airtight plastic bag to avoid tarnish.
If your piece needs to be polished, use a dry rouge cloth on all highly polished areas, and a 3M scotchbrite pad on any matte or diamond surface. Glass cleaner can be used on a soft paper towel to clean glass surfaces. Tarnish removers such as Tarnex can be used, but be careful to avoid contact with gemstones such as opals, pearls, or rough minerals, as harsh chemicals can damage delicate stones.
Please contact me if you have any additional questions!
Thank you for your interest in my work!